Payment Methods Accepted
We accept Visa, MasterCard, American Express, Check, and PayPal.
You can, by prior arrangement, use National Book Tokens to purchase books. Simply email [email protected] or telephone 01242 674335, to discuss.
Our Returns Policy
There is nothing more important to us than the satisfaction of our customers and it is very rare for anyone to need these details but we are human and we do make occasional mistakes. This page is here to reassure you that you are just as important to us after you have paid as before you have paid.
7 DAY RETURNS
As long as you notify us within 7 days, you can return any item, that you have purchased, for any reason for a full refund of the purchase price. In fact, except to make sure that it is not anything that may dissatisfy future customers we don’t even need to know the reason. We would, of course, ask that you return the item in an unused condition and suitably packed. We hope you think thats a fair statement.
30 DAY RETURNS
If your item, that you have purchased, is in any way faulty or not as described in our adverts or listings, then we will accept returns for 30 days and offer a full refund of your purchase price, your initial postage and your return postage.
COUNTING THE DAYS
Occasionally, you may purchase items, from our store, that are intended as Birthday or Christmas presents. We understand that in these circumstances you may not discover that the item is not required until beyond these deadlines. If this is the case, just notify us at the time of purchase that you will require an extended deadline and we will always happily accommodate you
You can find our address for returns on the “Contact Us” page